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Automatic Maintenance

 
     
 

Using and setting the options under automatic maintenance helps keep your ListManager™ running smoothly. The settings under automatic maintenance can also determine how long to keep inactive members and archives.

Error Mail

ListManager™ by default will handle all error mail. For your list to function properly, the error mail settings must be correct.

The setting under the “Error Mail” tab determines whether members who bounce a great deal of mail have their membership automatically "held" by ListManager™, so it does not continue to send them mail.

For the box "Redirect All Bounces to Email Address" ListManager™ handles all bounced mail for you, if you leave the box blank. If you do not want ListManager™ to handle your bounce mail, you need to specify an email address to where all error mail should go.

For the box "Notifying Users of Their Held Status" you can have ListManager™ send a notification message to people on hold to give them the option of having the hold status removed.

Purging Inactive Members

The setting "Purging Inactive Members" determines how frequently inactive members are purged from your ListManager™ database. By default, the settings are set to "never purge". You have the option to change these settings.

Purge Held - determines how long someone has had their membership placed on "hold".

Purge Unconfirmed - determines how long someone who has asked to subscribe to the mailing list, but never "confirmed" their membership.

Purge Unapproved - determines how long someone who has applied for membership but not been approved by an administrator.

Purge Expired - determines how long someone who has had their membership expire should remain until they are permanently erased from the system.

Purge Unsubscribed - determines how long an unsubscribed member should remain in the database before they are permanently deleted.

Remove Old Referred Members - determines how long referred members are saved before being purged. Removing referred members does not prevent them from joining your list later.

 

Purging Archives

Saving a message in the archives allows it to be read at a later date by you or your subscribers. By default, your list is set to 0 (zero), to keep archives indefinitely. If you set the list to not keep archives, no archives will ever be saved.

Keep How Many Messages Archived - determines how many messages from the list will be saved in the archives. For example, a setting of 30 means that the previous 30 messages will be saved in the archives. Any messages beyond the most recent 30 messages would be automatically removed.

Keep Mailing and Clickthrough Data for How Many Days - determines how long outgoing mailings are saved. Any clickthrough data is only available for saved mailings. When choosing a setting, you should consider how far back you plan on targeting mailings based on receipt of previous mailings or on clicks and opens.

 

 
     

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